Resume skills for customer service encompass the abilities and qualities that make an individual well-suited for providing exceptional customer support. These skills include communication, problem-solving, empathy, patience, and a positive attitude.
Customer service skills are essential for any role that involves interacting with customers, on the phone, email, or in person. Strong customer service skills can help businesses build relationships with their customers, increase sales, and improve customer satisfaction. Historically, customer service has been a vital part of business, with companies recognizing the importance of providing excellent customer experiences.