A telefonanlage software, also known as a PBX (Private Branch Exchange), is a business phone system that manages and routes incoming and outgoing phone calls within an organization. It allows multiple users to share a single phone line, enabling them to make and receive calls, transfer calls, and access other features such as voicemail, call forwarding, and conferencing.
Telefonanlage software offers numerous benefits to businesses, including improved communication and collaboration, increased productivity, cost savings, and enhanced customer service. Historically, PBX systems were hardware-based, requiring dedicated equipment and maintenance. However, modern telefonanlage software is typically cloud-based, offering greater flexibility, scalability, and cost-effectiveness.
