Voice over IP (VoIP) refers to the transmission of voice communications over the internet or other packet-switched networks, as opposed to the traditional public switched telephone network (PSTN). With VoIP, voice signals are digitized and transmitted as data packets over an IP network, enabling cost-effective and flexible voice communication.
VoIP offers numerous advantages over traditional phone systems, including lower costs, increased flexibility, and enhanced features. VoIP allows for significant cost savings by eliminating the need for dedicated phone lines and expensive long-distance charges. It also provides greater flexibility, as users can make and receive calls from any device with an internet connection, regardless of location. Additionally, VoIP offers advanced features such as call forwarding, voicemail, and video conferencing, which can enhance communication efficiency and collaboration.
